David McClellan

IT Professional, software developer (and I write sometimes…) based in Bristol, Vermont

Email / Website / LinkedIn / GitHub / Twitter

👨‍💻 Technical Experience

IT Manager @ Mountain Community Health (September 2019 - Present) A Federally Qualified Health Center - Serving the community across multiple avenues of health.

  • Wrote a custom CLI email client for Office 365
  • Automated workflow with PowerShell, Python, and Go to improve efficiency in day-to-day tasks
  • Maintained and migrated to Active Directory 2016 from 2008 R2
  • Designed, purchased, configured, and installed UniFi networking hardware
  • Designed, hardened, and installed Fortigate firewalls
  • Performed system maintenance, upgrades, and improvements on Windows Server 2016/2019 and MSSQL tuning
  • Designed and implemented multiple Linux (Ubuntu) servers for IT Services use.
  • Designed and implemented a $45,000 Hyper-V upgrade to fit the companies needs without going over budget into a SAN.
  • Wrote policy and procedures for various IT services

HelpDesk Coordinator @ Mount Mansfield Unified Union School District (July 2015 - September 2019) K12 Education School District with a heavy focus on Technology.

  • Designed and soley wrote a Chrome extension to implement new features in a custom SaaS product that was crucial to day-to-day operations
  • Evaluated and implemented a new Student Information System
  • Maintained Windows and Linux servers - on-site and cloud-based and properly organized server racks to maximize ease-of-use and efficiency.
  • Provided technical support, remotely and in person, to ~2700 users
  • Vetted, documented, and rolled out 2 different inventory systems.
  • Implemented and designed Meraki wireless and wired networking systems, including redundant firewalls
  • Repaired and maintained a fleet of approximately 950 Windows and ChromeOS devices from software to hardware repair including full rebuilds on each type
  • Wrote procedures and implemented procedures for new computer hardware setup
  • Planned and made purchasing decisions on a $250,000 budget for hardware and software
  • Streamlined Windows computer imaging all while greatly reducing costs.
  • Moved many core-servers to cloud (AWS) computing solutions to save on upgrade costs along with an improved environmental footprint

Point of Sale & IT Assistant @ Healthy Living Market and Cafe (September 2014 - June 2015) Multi-state grocer responsible for healthy alternatives to national grocery store chains

  • Designed and implemented crucial data manipulation software to assist purchasing and inventory management.
  • Designed and implemented a parsing script to reduce processing time on flat-files for inventory and purchasing.
  • Diagnosed and repaired multiple hardware and software issues in a thin-client environment
  • Purchased and provisioned Thin clients, Fat clients, and new back-end servers
  • Technologies used: Visual Studio, Visual Basic, MS Access, HTML, Python

Remote Service Technician @ Support.com (August 2013 - September 2014) API-first infrastructure to create, manage and distribute content.

  • Diagnosed computer and networking related issues
  • Assisted customers configure and install new home-networking hardware
  • Diagnosed and then suggested alternative services to customers to assist with virus removal and computer cleanup
  • Customer service (de-escalation) over the phone and via email

💬 Languages

English: Native

👨🏼‍🎓 Education

Bachelor of Science in Computer Science The University of Phoenix - Axia College - Phoenix, Arizona, USA (2007 - 2011)

High School @ Vergennes Union High School - Vergennes VT, USA (June 2007)